Our great priority and commitment to you: to take care of your needs, to make you feel good and to help you make the most of everything the region has to offer from a point of view of who is here on earth. Scroll

Policies

“SENHORA DO CABO” is a unique place in Serra da Arrábida Natural Park, where we strive daily to keep it CLEAN & SAFE. Your collaboration is important, so we appeal to your conscience and sense of responsibility so that you follow not only the recommended behaviors of the DGS but also our instructions during your stay and when exploring the region. Help us protect you and yours.


Health & Safety : Once at our facilities we kindly ask you to whenever you move outdoor or indoor of our common areas, please wear a mask. Disinfect the your shoes and hands before entering your room and / or common areas. Use the spray disinfectant available in your room to disinfect the objects you use and handle the most whenever you find it pertinent (air conditioning and television remote controls, door handles, handles, keys, etc.). In the pool / outdoor area, whenever possible, use the sun lounger assigned to your room and respect the 1.5m of social distance from other guests when circulating through it. Avoid entering the pool if there are more than 2 guests using it. For this reason, also pay attention to the time of use and be considerate of other guests. Children can only use the pool when accompanied by an adult.
Keep your bedroom door closed whenever you are away. Use the safe to store your most valuable assets.
For your safety and of the other guests, access to the room and library is prohibited between 10:00 pm to 8:00 am and we advise not to be more than 4 people in these spaces simultaneously when allowed. Access to the service and kitchen areas are prohibited to all guests.


Check-Out and Check-In : In order to guarantee the correct ventilation of the rooms, check-out time is until 11 am and check-in time is after 5 pm. Early departures and no-shows are not entitled to a refund.


Breakfast : Breakfast will be available daily in a Breakfast Box where you will find your previous choices, properly accomodated. You can collect your Box between 9:00 am and 11:00 am and choose if you prefer to enjoy your breakfast in the common areas or in the privacy of your room. Do not forget to notify the collection time of your preference and choose your beakfast menu when you check in.


Cleaning the rooms : As a rule, we will have our daily cleaning following the protocol stipulated Clean & Safe between 11:00 and 15:00, unless you inform us to skip this service in advance. We do not guarantee the cleanliness of the rooms after that time if they are busy or with the “do not disturb” sign. Towels and sheets will be replaced every 4 days. If you want a daily exchange, please ask.

 
Honesty Mini-bar : Help yourself to everything in your fridge and room. We thank you to note on the sheet available for this purpose and make the payment at check out.


Rule of Silence: We would like to thank all guests who respect the rule of silence between 11:00 pm and 9:00 am. We want to provide everyone a rested and peaceful night. It is forbidden to make noise or disturb other guests.


Dress and behavior rule: Please do not walk around the property in bare naked or topless, in pajamas or a bathing suit. Any acts of vandalism or violence will not be tolerated. When detected, those responsible will be expelled and will answer to police authorities. Any losses or damages will be charged directly to the customer. Pets are not allowed on the premises without prior authorization.


Prices: Simulate a reservation on the Rooms page to have a quote for your stay.


Payment | Cancellation | Refund: We normally charge bookings 14 days in advance. After this period, the reservation is non-refundable. Read the specific terms and conditions when making your reservation. Accepted credit cards: Visa / Mastercard. Guests are required to show identification at check-in.

 
Extra beds | minors under 12: Due to the characteristics of the accommodation, prior confirmation of availability of extra beds for children under 12 or cots is required.


Parking : Parking available without reservation and without any additional cost.


Pets: Given the legal requirements for the accommodation of animals, pets are not allowed.


Local Accommodation License: 45580 / AL


Other information:   Smoking is only permitted outside,   or p Please do not smoke inside the rooms or in the common room. Neither Senhora do Cabo nor the accommodation owners can be held responsible for any direct or indirect damage that occurs during the stay, including injuries or damage caused by fire, theft or criminal behavior.

  • Check in time 5:00 PM
  • Check out time 11:00 AM
  • Children age 12 - 18
  • Pets not allowed
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